Home  »  Exchange Policy

Exchange Policy

Diamondlite International offers only the highest quality goods. You can consult our friendly retail staff online or call our hotline at +65 6338 5702 to enquire about each item you purchase. You can also make an appointment with us to view any items you are interested in, before making purchase.

For appointments, you can visit us at 350 Orchard Road, #13-06 Shaw House Singapore 238868, Mondays to Fridays from 10am to 5pm upon making prior arrangements.

Please take note that we do not allow returns. Instead, you can exchange the product of the same value within 3 working days if the original purchase item is in good working condition (subject to our quality check). In the case where the exchange item is more expensive, you will have to top up and pay the difference. We will only allow the exchange once the payment has been verified/made. Should the exchange item be of a lower price than your original, we regret to inform you that we will not refund the difference.